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PDQ - SymbolArts Terms and Policies


SymbolArts respects customer's privacy and is committed to maintaining the privacy and confidentially of personal data we collect. The information gathered is used to process orders and to improve the customer experience. We do not sell, share, trade any information obtained on to outside companies or third parties. Orders placed are protected by a secure server. We use SSL technology to encrypt personal information such as name, address, email, and credit card information at time of purchase.

General Badge Policy

SymbolArts does not sell badges to citizens. All badge orders must be accompanied by proper identification. As a condition of the sale, it is the responsibility of the buyer - without any reservation, qualification, or restriction - to ensure that any official issues product purchases from SymbolArts is used in compliance with all local, state, and federal laws or regulations.

Badge & Nameplate Returns

Badges and nameplates have a 90 day warranty on plating and attachments. If there are flaws in the plating and/or attachments, customers will be issued a new product at no cost. Warranty is void if product is exposed to extreme elements such as fire, chemicals, abrasive surfaces, etc. or as deemed by SymbolArts as improper care.


Badges and nameplates will be delivered to the customer 3 weeks after time of purchase.

Cancellations and Changes

There are no cancellations or changes after time of purchase. All sales are final.

Returns and Exchanges

There are no returns or exchanges unless product falls under warranty. All sales are final.


Funds are due at time of purchase via use of a credit card. No PO's or partial payments accepted.

Sales Tax

SymbolArts does not charge sales tax except for Utah shipping addresses.


SymbolArts is a registered trademark of SymbolArts, LLC. PDQ is a trademark of SymbolArts, LLC. All rights reserved.

Badge Order Authorization

Authorization is required for badge purchases. Customers have 3 business days to submit the appropriate authorization. We will not be able to process orders without authorization.

To receive authorization, customers must submit the following:

  1. A completed and signed Identity Form, which is obtained from SymbolArts.
  2. A copy of scan of the customer's official picture identification card.

Ways to submit:

If SymbolArts has not received authorization within 3 business days of the date order was placed, then the order will be canceled.

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